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Privacy Policy

Information on the processing of personal data under the GDPR.

Last updated: September 2026

1. Controller

Schreier Michael - Taxiunternehmen
Hartlebengasse 1-17
1220 Vienna, Austria
Email: office@bezirkstaxi-donaustadt.at
Phone: +43 677 641 185 09

This Privacy Policy applies to www.bezirkstaxi-donaustadt.at, www.taxi-wien-flughafentransfer.at and www.seniorentaxi-wien.at unless a more specific policy is provided there.

2. General information

The protection of your personal data is important to us. We process your data on the basis of the applicable legal provisions, in particular the GDPR, the Austrian Data Protection Act and the Austrian Telecommunications Act 2021.

3. Hosting and server log files

This website is hosted by World4You Internet Services GmbH, Hafenstrasse 35, 4020 Linz, Austria. When the website is visited, technically necessary server log files are processed, such as IP address, browser data, time of access and requested pages. This serves the secure and stable operation of the website.

A data processing agreement has been concluded with the hosting provider.

4. Contact, bookings and customer account

If you contact us by form, phone, email or WhatsApp, or book a ride, we process the data you provide, in particular name, contact details, pickup and destination address, ride time, ride details and message content.

If you create a customer account, the data required for this purpose, such as name, email address, phone number, access data and booking data, is stored. Processing is carried out to handle your enquiry, fulfil the contract and manage your bookings. The legal basis is Art. 6(1)(b) GDPR.

5. Voucher requests

For voucher requests, we process the data required for handling, payment, issuing and redeeming the voucher, for example name, email address, phone number, voucher type, voucher value, recipient details, voucher code, payment status and message content. The legal basis is Art. 6(1)(b) GDPR.

6. Payment processing

If payment information, bank transfers or payment links are used, we process the data necessary to handle and allocate the payment. Depending on the selected payment method, payment service providers may have their own data protection responsibilities.

7. Cookies and consent

This website uses technically necessary storage so that basic functions such as cookie settings and forms work. Non-essential services such as analytics or marketing are activated only after your consent. Consent can be changed via the "Cookie settings" link in the footer.

The legal bases are Art. 6(1)(a) GDPR for services requiring consent and Section 165(3) of the Austrian Telecommunications Act 2021 for access to information on your device where consent is required.

8. Analytics and Google Analytics

After your consent, our visitor statistics hosted on our own web server may record the requested page, time, device type, referring site and click or usage events. IP address and browser identifier are not stored in plain text, but are converted into non-directly-readable hash values using a secret key. This helps us understand and improve use and booking paths across the three websites separately.

Google Analytics may also be used. Google Analytics is loaded only if a valid measurement ID is active and you have consented to analytics use. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. IP anonymisation is enabled.

The legal basis for analytics requiring consent is Art. 6(1)(a) GDPR. Consent can be withdrawn for the future at any time through “Cookie settings”.

9. Meta Pixel

The website may use the Meta Pixel of Meta Platforms Ireland Limited to measure the effectiveness of advertisements. The Meta Pixel is loaded only after your consent. Usage and device data may be transmitted to Meta. The legal basis is Art. 6(1)(a) GDPR. Consent can be withdrawn at any time through “Cookie settings”.

10. WhatsApp

When contacting us via WhatsApp, personal data such as phone number and message content is processed. The provider is WhatsApp Ireland Limited. Use of WhatsApp is voluntary; phone, email and the online form are available as alternatives. Processing outside the European Economic Area by Google, Meta or WhatsApp cannot be excluded. In such cases, the transfer mechanisms and safeguards stated by the relevant provider apply.

11. Recipients of data

Recipients may include hosting and IT service providers, payment service providers, communication services used by us and authorities or other legally authorised bodies, where required for the relevant purpose. Disclosure takes place only for contract fulfilment, technical provision, payment processing, compliance with legal obligations or on another legal basis.

12. Storage period

Personal data is stored only as long as necessary for handling, contract fulfilment, documentation or statutory retention obligations. Tax and business-law retention periods may in particular be up to seven years.

Completed enquiries are retained only as long as necessary for handling, legal defence or statutory duties. Customer accounts and associated data are generally stored until the account is deleted or the relevant processing purpose ceases. Consent records are retained as necessary to document the selection given or withdrawn.

13. Your rights

Subject to the statutory requirements, you have the right to:

14. Right to lodge a complaint

If you believe that the processing of your data violates data protection law, you may lodge a complaint with the Austrian Data Protection Authority: www.dsb.gv.at.

15. Privacy contact

For questions about the processing of your personal data, contact us at office@bezirkstaxi-donaustadt.at.